Don’t worry, receipt rejections are usually easy to fix! We’ll always tell you exactly why through your account and email. Most common reasons are:
- Wrong store: Make sure you shopped at one of our eligible retailers
- Blurry photo: Take a bright, clear close-up (we want to help you succeed!)
- Wrong product: Double-check you got the exact size or flavor listed
- Timing: Add your offer to your Shopping List before you redeem it, and submit the receipt before the offer expires
Photo tips: Bright lighting and close-ups work best. Long receipt? No problem, just take multiple photos to show everything.
If you’re still having trouble, we’re here to help. Our support team reviews every case personally. We want you to get your cash back and will work with you to make it right!